PSS Pipeline Steps Solutions

Managed Flow Production Tracking automation

Review routing, task handoffs, and notes stay reliable without more pipeline firefighting.

Pipeline Steps Solutions gives studios a managed automation layer for Flow Production Tracking (ShotGrid): implementation, routing setup, webhook operations, and support for the review and status workflows production teams actually feel every day.

Service model Managed implementation plus recurring support
Best fit Studios running Flow seriously enough to feel the friction
MVP scope Flow and Slack only for the current managed bundle

Managed offer

The launch offer is a focused automation bundle with implementation and support built in.

This is not open-ended consulting and it is not no-touch software. The bundle covers the Flow workflows that repeatedly create manual coordination work: review routing, status propagation, task readiness, notes, replies, and webhook operations.

01

Version Review to Slack

Route review-ready Versions into Slack with project-aware delivery and less manual triage.

02

Version-to-Task Status

Keep Task status aligned with review outcomes using project-specific mappings.

03

Ready Task Notifications

Tell artists when downstream work is ready instead of relying on manual follow-up.

04

Task Dependency Status

Handle dependency-driven status changes when upstream work clears the next task.

05

Notes and Replies

Keep review notes and replies moving cleanly without splitting them into fake add-on products.

Implementation approach

Setup is deliberate because real Flow workflows need clear routing and status rules.

We connect one Flow site, review the projects and statuses that matter, then install the bundle only where it belongs. The product stays opinionated about scope so studios get reliable behavior instead of another brittle layer to babysit.

  1. Map the workflow first Agree on statuses, routing, and review handoffs before anything goes live.
  2. Connect the Flow site Save the site URL, script name, and write-only API key pair once.
  3. Install per project Each selected project gets scoped automation installs and public webhook endpoints where needed.
  4. Operate with support Use the workspace for changes while webhook operations and setup guidance stay managed and documented.

What is included

  • Implementation workshop for routing and status decisions
  • Webhook endpoint setup and signing-secret handling
  • Project-scoped installs for the managed automation bundle
  • Go-live testing, admin handoff, and bounded ongoing support

Pricing

Packages are priced like a managed service, with implementation separate from the monthly subscription.

The current recommendation is to sell a focused Flow automation bundle with setup, rollout, and support included. Net-new custom automations stay separate from the base package.

Foundation

$5,000 setup plus $1,900 per month for one Flow site, one Slack workspace, and up to two active projects.

Studio

$9,000 setup plus $3,500 per month for broader routing support, more active projects, and faster response.

Concierge

Custom scope for studios that need higher-touch rollout support, priority handling, and a larger change budget.

Custom work

Net-new automation and advisory work are scoped separately so the recurring service stays predictable.

Operating discipline

Webhook handling, secret intake, and admin visibility stay precise.

The public promise here is careful setup and reliable handling, not exaggerated platform magic. Secret values stay write-only, public webhook URLs stay explicit, and the customer workspace shows only information that is safe and operationally useful.

Write-only secret intake

API keys and Slack tokens are entered, posted, and immediately cleared from the form.

Customer-safe summaries

Secret references, full public webhook URLs, and timestamps are visible. Raw secret values are never rendered.

Public webhook discipline

Only real public webhook URLs are shown, with bundled internal behavior labeled clearly instead of being implied as extra endpoints.

Audit-aware UI

Security and audit sections show summaries or blocked states, not invented raw-log browsers.